Cancellation and Refund Policy

 Refund and Cancellation Policy for

Last updated: 26 June, 2023

This Refund and Cancellation Policy outlines the conditions under which will process refunds and cancellations related to our digital marketing services including web design, Pay Per Click (PPC) advertising, and Search Engine Optimization (SEO).

1. Introduction

Please read this policy carefully before purchasing any of our services. By purchasing our services, you agree to the terms and conditions within this policy.

2. General Conditions

We aim to maintain a transparent and fair approach towards refunds and cancellations. However, due to the nature of the services we offer, some services may not be eligible for a full refund once work has commenced.

 3. Web Design Services

3.1. Cancellation

You may cancel your web design project at any time by notifying us in writing. Please understand, however, that you will be billed for any work completed up to the time of cancellation.

 3.2. Refunds

Refunds for web design services will be provided on a case-by-case basis. We will consider a refund if the design delivered does not match the approved design brief and we are unable to revise the design to your satisfaction. No refunds will be offered after the final design has been approved and the website has been launched.

 4. PPC Services

 4.1. Cancellation

You may cancel your PPC campaign at any time by providing written notice. Please note, any fees already paid to advertising platforms on your behalf are not refundable.

4.2. Refunds

Due to the nature of PPC services, we do not offer refunds once the campaign has been launched, as the money is spent directly on the advertising platform.

 5. SEO Services

5.1. Cancellation

You can cancel the SEO service with a 30-day written notice. You will be billed for any work completed during this period.

 5.2. Refunds

Given the long-term nature of SEO services and the effort involved, refunds will not typically be offered for this service. However, if you believe our services have not met the agreed-upon standards, please contact us to discuss the issue.

 6. Process for Requesting Refunds

To request a refund, please email us at with your order details, reason for requesting a refund, and any relevant supporting information.

7. Amendments to the Refund and Cancellation Policy

We may update this policy from time to time. Any changes will be posted on this page. Continued use of our services following the posting of any changes to this policy will constitute your acceptance of such changes.

 8. Contacting Us

If you have any questions about this Refund and Cancellation Policy, please contact us at

By availing of our services, you agree to the terms set forth in this Refund and Cancellation Policy.